NEW OPPORTUNITY AT SUNRISE DIVERSITY - Operations Manager

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Operations manager

Job Description and Person Specification:

The Role: The post plays a key part within the organisation, leading and supporting the core team of Community Development workers in their roles involved in projects, events and case work. Ensuring the wellbeing of the team and the balance of the casework load will be a major priority as well as ensuring projects and events are well planned and executed. The individual appointed will work closely with the CEO, to be sure the team is well resourced and supported and working in the direction that supports the ongoing strategy. Feeding back into the developing strategy the position will ensure future plans are realistic and achievable. The role will also be responsible for working with the CEO to raise funds to cover future activities and capture data to report back to funders on achievements.

Salary: £30,984 (FTE)

Contract: Dependent on funding beyond March 2023

Hours: 28 hours per week.

Place of work: Travel around Northern Devon as required

Holiday: 25 days plus bank holidays (pro rata)

Pension: 3% Employer, 5% Employee

(Reports to: Chief Executive Officer)

Main Duties and Responsibilities:

  • Manage and lead core team of Community Development Workers including induction, supervision, training and appraisals
  • Provide casework guidance and support to CDWs
  • Operational management and delivery of projects including financial planning and oversight
  • Capture and monitoring of projects against outputs, outcomes and KPIs
  • Oversee volunteer recruitment and management
  • Safeguarding lead
  • Health and safety responsibilities for activities of line managed staff and activities
  • Input into public relations and building and developing partnerships
  • Input to strategy development and planning
  • Support the implementation of the fundraising plan covering a mixed range of income and identify likely sources, including public funding, trusts and foundations, sponsorship, partnerships and individual donor opportunities
  • Support CEO to write, submit and manage major bids to trusts and foundations, and write and submit bids for smaller funds independently.
  • Development of fundraising campaigns, activities and events

Person Specification:

  • Educated to degree level (D) or equivalent experience (E)
  • Experience of managing, motivating, and supporting people (E)
  • Experience of providing information, advice and guidance services (D)
  • Excellent verbal and written communication skills (E)
  • Ability to keep abreast of the field of diversity and associated areas of work (E)
  • Ability to manage projects and develop plans and strategies (E)
  • Ability to produce analysis of information(E)
  • Ability to work under pressure and prioritize workloads (E)
  • Knowledge of the diversity field/sector (D)

(E) = Essential (D)= Desirable

Sunrise takes responsibility for safeguarding and promoting the welfare of vulnerable people who

access its services. Therefore, we will check the suitability of the successful candidate to work

with vulnerable people and an enhanced DBS disclosure and references are required for this post.

Application process

Please complete an application form in "resources" and email it to [email protected].

Please contact Ana Gabriela Lodge, CEO, if you have any questions on 07923 050833 or by emailing [email protected]

Deadline: by the end of Sunday 18th September

Interviews will be held w/c 19th September

Our funders:

  • Torridge District Council
  • Lottery Community Fund
  • Northam Town Council
  • Bideford Bridge Trust
  • Bideford TC
  • Devon County Council
  • Edward Gosling Foundation
  • Nationwide Building society